How can I return a item?
For returns, you can contact us at 26650 23710 or at sales@kotsis-parts.gr to inform us about the code and the reason for return.
If the responsibility for the return is borne by us, it can be done with the cooperating ELTA Courier. In any other case you can use the shipping method that serves you to be received in the details: Vassilios Kotsis, Tzavelainas 1, PC 46100, Igoumenitsa, tel: 694 730 4642.
The items need to be in their original condition and in no case have they been used. Caution! Spare parts belonging to the main category "Electrical & Ignition" or to any of its subcategories, are excluded from the return policy (no return is accepted).
How much time do I have to return a item?
All refunds must be made within 7 days of receipt of the item.
How will my money be refunded?
Once the refund is approved, you will receive your money back by depositing in a bank account or by offsetting the amount on your next order.
When will my money be refunded?
Once the return is approved, the company and the accounting department will launch the return. The time to credit the amount depends on the bank with which the customer cooperates.